Returns & Exchanges
At COMFY, we want you to love your home as much as we do, which is why we offer a 30-day trial period on all furniture and decor items. If you are not completely satisfied with your purchase, we provide a seamless return process to ensure your peace of mind.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.